7 Step Tool for Conflict Avoidance

7 Step Tool for Conflict Avoidance

In a recent communications training for Broward County, I had the pleasure of meeting Kelly O’Riain, a gentle-spirited man and Animal Care advocate. Kelly shared a Native American tool for conflict avoidance, called “7 Steps.” (more…)


Communication Tool for Creating Family Rules

Communication Tool for Creating Family Rules

After one of my communications workshops at the Florida Recreation and Parks Association, Barbie Van Camp, CTRS, CPRP, from St. Petersburg Parks and Recreation approached me with a great tool for creating family rules. She learned it from working with the Girl Scouts, and it’s a simple way to improve communication between family members and provide a structure to help families function better. (more…)


Receiving Unwanted Feedback

Receiving Feedback: Too Many Spoons in the Sink!

This is a story about receiving feedback. Feedback that I didn’t want to hear and didn’t ask for. (more…)


64 Phrases to Brighten Every Mother’s Day

64 Phrases to Brighten Every Mother’s Day

Mother’s Day is here and now is a great time to remind mothers everywhere of how important they are. Here’s a list of positive phrases to share year round – phrases guaranteed to remind any Mom that she’s special. ¬† (more…)


Eight Ways to Increase Nurse Loyalty and Retention

Eight Ways to Increase Nurse Loyalty and Retention

Co-written by Elizabeth Cates, M.A.

With the current nursing shortage, nurses have a lot more choices of where they’re going to work and how long they’re going to stay. As baby boomers retire and younger generations of nurses enter the workforce, gone are the days where a nurse would start a career and then four decades later retire from the same position. With the rising demand for nurses in the coming years, it is crucial to create a welcoming and appreciative atmosphere.

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Nine Secrets of the Body Language of Lovers

Nine Secrets of the Body Language of Lovers

He loves me, he loves me not. She loves me, she loves me not. Wouldn’t it be nice if you could know for sure? Well, while there’s not one single way to tell if you hold his or her interest, or better yet his or her heart, there are many subtle and not so subtle clues offered through a person’s body language that speak much louder than words.

(more…)


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