Managing Your Business Reputation

Managing Your Business Reputation

business reputation

Your reputation matters in business. It matters a lot.  To find out how you are regarded, ask the following questions of your colleagues, customers, or boss: (more…)


Giving Feedback: A 5-Step Strategy

Giving Feedback: A 5-Step Strategy

How comfortable are you with giving feedback? Feedback doesn’t need to be complicated or overwhelming for the other person to hear. In fact, most feedback can be delivered in 5 simple steps:  (more…)


Receiving Negative Feedback: Separating the Message from the Messenger

Receiving Negative Feedback: Separating the Message from the Messenger

Wouldn’t it be wonderful if every time someone wanted to give you feedback, they did so in a perfect way? They had perfect timing, the perfect tone of voice and perfect wording so that you would immediately know what to do and how to do it. Here imagine yourself singing, “Communications Kumbaya” while everyone holds hands. Well good luck! (more…)


Receiving Unwanted Feedback

Receiving Feedback: Too Many Spoons in the Sink!

This is a story about receiving feedback. Feedback that I didn’t want to hear and didn’t ask for. (more…)


Feedback Exercise

Stop Start and Continue: a Helpful Feedback Exercise

Are you looking for a quick way to get feedback from your team? The Stop Start and Continue Feedback Exercise allows you to do just that– to get good, solid, meaningful feedback that you can immediately put to use to improve productivity and effectiveness. (more…)


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